How do I return a damaged radio to FreeWave? What information do I need to provide to FreeWave?
A Return Material Authorization (RMA) number can be obtained by calling FreeWave or sending an email to firstname.lastname@example.org. The following information is required:
a. Company returning the equipment
b. Return shipping address
c. Contact person
d. Contact phone number and email address
e. Serial number of the affected unit(s)
f. Symptom(s)/Reason why the unit(s) is(are) being returned